Training Centers

Training Centers



The mission of the Chrysler Training Center Staff is to establish Chrysler LLC technicians as the most technically-qualified, customer-oriented, automotive service technicians in the industry. This is accomplished through 26 corporate training centers across the United States. The primary purpose of these centers is to provide technical training to technicians employed at Chrysler, Dodge and Jeep dealerships.



Chrysler Academy Training Centers
Denver, CO
Lenexa, KS
Ontario, CA
Plymouth, MN
Phoenix, AZ
Tualatin, OR
Pleasanton, CA
Annapolis Junction, MD
Mansfield, MA
Orangeburg, NY
Malvern, PA
Sewickley, PA
Glen Allen, VA
Henrietta, NY
Kennesaw, GA
Charlotte, NC
Cincinnati, OH
Auburn Hills, MI
Orlando, FL
Naperville, IL
Irving, TX
Houston, TX
Bartlett, TN
Hartland, WI
Covington, LA
Maryland Heights, MO




The typical Area Training Center includes:
    • 10,000 to 15,000 Square Feet.
    • One shop area which accommodates 10 to 12 vehicles.
    • 3 Classrooms.
    • Office area.
    • Equipment and component storage.


As technology, that was designed for, and used in Chrysler, Dodge and Jeep vehicles has evolved so has the automotive service industry. Today’s automotive service technician must have:
    • A thorough knowledge of automotive systems and components.
    • Good computer skills.
    • Excellent communication skills.
    • Above average mechanical aptitude.
    • Good reasoning ability.
    • The ability to read and follow instructions accurately.
    • Manual dexterity.
Consequently, a career in the automotive service industry requires technicians to be life-long-learners to stay current with the latest technologies. Today’s technicians must constantly learn new technologies as they become reality in the market place.

Chrysler utilizes three different types of course development strategies to improve and streamline the education learning process for technicians with each training course. They are:

      Self Study – Learning that takes place at the students own pace and do not require attendance at a training center. Certainly the most convenient method of training and it can come in one of three different methods:

        Paper Based


        CD/DVD Based


        Web-Based

      Instructor Led – Learning that is facilitated by an instructor and is typically held at a training center or a remote training location (generally a community college or university). These courses are traditional in nature, technician-focused, instructor led classes that emphasize hands-on learning and performance based skill mastery. Technicians see and touch the technology under the expert direction of experienced instructors and share diagnostic experiences with their fellow students, building professional relationships and support.

    • 2 Phase Training – Learning strategy that integrates self study with an instructor led portion to enhance the overall learning experience for specific courses. Some courses may require the self study to be completed first and other require the instructor led portion to be completed first.



    Training Center Supervisors are assigned a CAP college in their Business Center Area; they spend time with each instructor to ensure they attend technical training as needed to ensure continuous improvement of CAP at each college. The Training Center Supervisor also works with each college to provide special tools as needed to support specific courses for each semester/quarter.
Upon graduation, CAP students receive an Associates Degree in Automotive Service Technology (or equivalent) and become an integral part of their sponsoring dealer’s elite team of service professionals.

Typically, CAP Graduates receive training credit in Chrysler’s Technical Skill Core Curriculum through level 3 in most skill areas. Making CAP Graduates more valuable to their sponsoring dealership as they leave college and start their career as a full-time employee.